Culture

Our Mission

At IRE, we bring an unparalleled level of expertise and service to the self storage industry. The foundation for our success is a team of outstanding professionals working together in an extraordinary culture.

We strive to create a collaborative workplace environment where everyone feels that they have a voice and make an impact. As a rapidly growing company, we encourage all employees to think of ways we can improve our policies and procedures to remain a leader in the industry.

In addition to our core values, we’ve curated a set of 31 fundamentals. We believe that by practicing and applying these fundamentals each and every day we’re able to achieve a version of ourselves that continuously strives to be better than the day before.

Core Values

Our core values define how we work with customers, vendors, partners, investors and, most importantly, each other. They include:

  • Do the right thing.
  • Be enthusiastic, engaged, and competitive.
  • Work hard. Work smart.
  • Be positive.
  • Be compassionate and authentic.
  • Have fun and celebrate success.

Our core values, combined with our 31 fundamentals, help to keep us accountable in every interaction we have both in and out of the office.

31 Fundamentals

In addition to our core values, we’ve curated a set of 31 fundamentals. We believe that by practicing and applying these fundamentals we are able to achieve a version of ourselves that continuously strives to be better than the day before.

1. DO THE RIGHT THING, ALWAYS.11. DELIVER RESULTS.21. BE PROACTIVE.
2. MAKE QUALITY PERSONAL.12. PRACTICE THOUGHTFUL PREPARA-TION.22. BE COMPASSIONATE.
3. TAKE OWNERSHIP.13. “BRING IT” EVERY DAY.23. GO THE EXTRA MILE.
4. PRACTICE BLAMELESS PROBLEM SOLVING.14. BE A FANATIC ABOUT RESPONSE TIME.24. BE POSITIVE.
5. HONOR COMMITMENTS.15. NEVER QUIT.25. BE A LIFELONG LEARNER.
6. DELIVER LEGENDARY SERVICE.16. BE RELENTLESS ABOUT IMPROVEMENT.26. BE CURIOUS.
7. GET CLEAR ON EXPECTATIONS.17. THINK AND ACT LIKE AN OWNER.27. EMBRACE CHANGE AND GROWTH.
8. MAKE A DECISION.18. SHARE THE WHY.28. BE PROCESS-DRIVEN.
9. LISTEN GENEROUSLY.19. OWN YOUR WORK-LIFE BALANCE.29. ASSUME POSITIVE INTENT.
10. SPEAK STRAIGHT.20. SHARE INFORMATION.30. HAVE FUN.
31. CELEBRATE SUCCESS.
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Give Back Programs and Community Involvement

We give back to the community through the SSAF Scholarship Foundation, the Gilliland Family Foundation, and the Adopt-A-Highway program, and a variety of events in and around the York area throughout the year. Learn more about our Philanthropic initiatives here.

Our Building

Since planting our roots at Bentzel’s Mill in rural York, Pennsylvania, we’ve grown exponentially, prompting a move to our new headquarters in downtown York. Our LEED Platinum-Certified loft-style office building features an open floor plan with plenty of meeting and multifunctional space, allowing for easy team member collaboration, better traffic flow and room for the anticipated expansion of our team.

The space also features a fully-equipped kitchen that allow us to prepare fresh meals, bake and cook dishes for our monthly celebrations, and hosting cooking classes and events.

What is a LEED Platinum-Certified Building?

  • As a Leadership in Energy and Environmental (LEED) Platinum-certified building, our office holds the highest standard of environmental sustainability.
  • Twenty-five percent of our building consists of recycled materials.
  • We use 11,000 fewer plastic water bottles per year and save 117,000 gallons of water annually.
  • Our restrooms emphasize the use of high-efficiency, low-flow plumbing fixtures, and the second-floor toilets are routed to large composting units that collect human waste and paper to create topsoil.
  • When the building was renovated, 96.77%, or 527 tons, of total construction waste was diverted from landfills.
  • Our lights are controlled using a daylight harvesting system that monitors the amount of light shining through the windows, automatically adjusting dimmers on light fixtures and raising and lowering window shades accordingly.
  • The wood roof decking, steel columns and girders, and wood flooring have been preserved to maintain their historic scars and character.

Downtown York

Situated at the entrance of York City’s central business district and adjacent to WellSpan Park, our employees are within walking distance to downtown amenities, including the York Central Market, numerous restaurants and Continental Square. This prime location allows us to patronize and support other local businesses.

Our office features a gym, bike racks and shower, allowing employees to remain active before, during and after the workday. During the warmer months, employees are encouraged to utilize the York Heritage Rail Trail, a hike-and-bike trail that runs parallel to our office. With a variety of dining options available within a few blocks, employees also can walk to grab lunch or a snack and enjoy the fresh air.

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